Do providers need a special license or certification to treat clients online with Tik Tok Doc?

Licensed healthcare providers are legally permitted to treat their clients through a HIPAA compliant video conferencing system, so no additional license or certification is required.


However, it is the provider’s responsibility to be trained in the medium through which they choose to deliver mental health services. We strongly recommends additional training and certification for professionals providing telemedicine services and we can help you with this!

Can providers treat clients who live in a state where they aren’t licensed?

Healthcare providers are only allowed to deliver treatment to clients who live in a state in which they hold a current license. Providers can, however, obtain licenses in multiple states.

Can I use Tik Tok Doc while I'm traveling?

Yes. This is the beauty of Tik Tok Doc. You can continue to treat your patients no matter you are. You could be relaxing at the beach with your family, at a medical conference, at home or at your medical practice. It’s up to you!

What is the step-by-step process to see my Patient through Tik Tok Doc?

Step 1: Purchase a subscription package through Tik Tok Doc that allows you 24/7/365 access to Video Visit with your patients.

Step 2: Choose the dates/times you want to be available to your patients through Tik Tok Doc.

Step 3: Promote this service to your current patient population.

Step 4: Begin conducting Video-Visit with your patients at the designated times you allotted. 

That’s it! Super easy. Along the way if you have any issues, just call us at 702.626.8200 and we will walk you through everything, step by step.

Where should I be located for my video visit?

Anywhere you choose to be! We recommend you have adequate internet or mobile service, private location so you can speak freely, and somewhere comfortable for you!

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