Video visits are convenient and easy, but we recommend you follow the below industry advice to ensure your video visit is productive as possible:
· Make Eye Contact
Look directly into the camera occasionally so your patient feels you are looking at them.
· Discourage Interruptions
Remove children, pets, televisions or other distractions during the video visit.
· Control your Background
Be sure to check what will be displayed in the background during you call. Most doctors prefer to use a blank wall or clutter-free environment.
· Keep Hand Motions to a Minimum
Lots of hand motions during the call adds distraction. Unless you need to act out a motion or symptom, try to keep hand motions to a minimum.
· Dress Appropriately
Even though you may be at home, on vacation, or at the office, be sure to wear clothing you would normally wear to see your patients. Swimsuits and beachwear are probably not appropriate.
· Minimize Natural Light
Light from windows provides a variable light source that can conflict with interior lighting. It is better to close the windows and avoid any glare.
· Speak in a Normal Voice
There's no need to shout! Check with your patient at the beginning of the call if they can hear you well without shouting or talking too quietly.